Charles Tips – Email Extortions

With 20+ years in the web business, scams and schemes to steal from people still amaze me.

Several web clients have made me aware of a scam to frighten them into making a bitcoin payment.

They’re from addresses like “Anonymous Hacker” or even your own email. Subjects are “You have been hacked” or similar. They gloat they’ve infected you through some (usually unsavory) site you visited. They explain how they did it in terms most folks don’t understand – making you think they are really an expert – and frighten you into believing they’re monitoring your computer.

They threaten to send very personal items and even videos of you to everyone you know unless you comply with the demand within some short time period. They warn if you report them, they’ll distribute the “dirt” on you immediately.

We try to force these messages to spam on our servers. Sometimes they get through. We reassure several people each week they are a scam because they usually are.

However, devices DO get hacked. If you truly believe you’ve been hacked, you should see your IT person or someone who specializes in “cleaning” computers ASAP. We can recommend folks who can help.

Charles Tips – Spam

We get many questions about spam (Junk E-mail). Spam clutters up your email. It’s also used to deliver online scams and malware/viruses.

A common question is “Any idea of why I’m seeing spam emails in my Inbox?” Spammers most likely got your email address from your friends or acquaintances – people you know and correspond with – whose computers or phones were compromised. Their contact lists get added to the spammers lists. Spammers also get emails from when we purchase online and from finding email addresses on websites.

Spam is difficult to avoid. One way to handle it is to hit the delete key. That’s much the same as just throwing junk mail away that’s delivered by the mail carrier.

However, spam email can be filtered. The good news is that better than 98% can be filtered into a junk email folder.

One filtering problem is determining which are actually spam – Home Depot, Lowe’s, Staples or other vendors are spam to many and not spam to others. Good mail servers allow users to “mark” items as not spam in that case.

There are numerous email servers that behave in just as many ways handling spam. If spam is an issue, check with your email provider about your options for handling it.

Charles Oropallo (Charles@CharlesWorks.com) started CharlesWorks in Peterborough NH in 1998. His team does website design, hosting, search engine optimization (SEO) and related web services.

Charles Tips – WordPress

Websites don’t just appear out of thin air. They must be built. There are numerous products to assist with this. Many are what are called Content Management Systems (CMS). The most popular today is called WordPress. Nearly 1/3 of all websites use it.

WordPress Logo
A somewhat typical
WordPress logo

WordPress started as a blog software. It’s capabilities evolved over time to include pages, navigation and all the components needed for a web presence.

Just as anyone can build a home or paint a house or even perform their own dental work – anyone can make a website. All you need are the right tools and lots of time to spend learning how to do it, right? That’s why we hire contractors and painters and go to a dentist. WordPress developers save folks the time of developing the website – so they can be busy doing what they are best at.

WordPress software is free. However, website development takes time and is best done by professionals familiar with it.

Be wary of the promise of a website “anyone can build”. Those result in trapping you to a particular vendor – meaning you do not own your website. With WordPress you can go anywhere and most importantly you own the work you paid for.

Charles Oropallo (Charles@CharlesWorks.com) started CharlesWorks in Peterborough NH in 1998. His team does website design, hosting, search engine optimization (SEO) and related web services.

Charles Tips – Domain Directory Listing Scams

Here’s another scam designed to get you to share your credit card information: the Internet Domain Listing Service. It’s been around many years.

The Domain Listing Service usually involves an invoice you receive either via email or in postal mail. It’s deceptively designed to look like a bill you owe regarding your domain name. There is generally a sense of urgency expressed in it. The invoice coincidentally arrives roughly about the time your domain is due for annual renewal. That’s key to folks falling for it.

What the “service” purportedly offers is listing your domain in places on the web to get your website found – for several hundred dollars or more. We have found little or no evidence of any tangible results for most of these. We’ve actually seen web sites banned in search engines as a result of some “listing” services.

There ARE valid directories on the web that help sites increase search engine ranking. At CharlesWorks we provide this for no additional ongoing inclusion fees.

Carefully read the text in these offerings! It usually reveals that they are just a solicitation and not a required service.

Charles Oropallo (Charles@CharlesWorks.com) started CharlesWorks in Peterborough NH in 1998. His team does website design, hosting, search engine optimization (SEO) and related web services.

Charles Tips – Domain Name Renewal Scams

There are so many scams out there on the Internet it’s impossible to keep up with them or list them here. Here’s a common one we see nearly every day to possibly hijack your domain name. Your domain name is the unique identifier that gets web visitors to your website – you don’t want to lose it.

Many people receive mail about renewing their domain name. These offerings are designed to look like you owe money to renew domains. In some scams, when you respond to these you may lose your domain. They’re sophisticated and have been around a long time. Reading the text closely usually reveals that they are in fact a solicitation to move your domain elsewhere.

Domain names are usually handled one of two ways. One is through the company you do business with to handle your web needs. They keep the domain locked in a master account of theirs and through that they ensure that the domain name is kept renewed and bill you for that. The other way is for the individual to manage their domain themselves. That method leaves open the possibility of not receiving an email and therefore losing the domain as it expires. Domain expiration allows anyone else to purchase that domain name.